وظائف Telephone Call Centers في الإمارات

اللغة: إتقان اللغتين العربية والإنجليزية (تحدثًا وكتابة). مهارات التواصل: مهارات تواصل شفهية ممتازة، مع القدرة على إشراك العملاء والتعامل مع الاعتراضات باحترافية. خبرة المبيعات: يفضل الخبرة السابقة في المبيعات أو التسويق عبر الهاتف. المهارات الشخصية: القدرة على بناء علاقات سريعة مع المزيد...

إدارة الفريق: قيادة ودعم فريق من وكلاء مركز الاتصال. مراقبة الأداء: تتبع وتحليل مقاييس الأداء، وتقديم الملاحظات والتدريب. التدريب والتطوير: إجراء جلسات تدريبية لتعزيز مهارات ومعرفة الوكيل. ضمان الجودة: ضمان تفاعلات عالية الجودة مع العملاء والالتزام بسياسات الشركة. حل المشكلات: معالجة المزيد...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In المزيد...

Job Summary & Purpose:The objective of this role is to audit the work done by call center agents (LOBs like Chat Inbound & Outbound ca BO) The role also caters to incremental improvement to achieve process excellence.Key Performance Areas (KPAs) & Principal Accountabilitie المزيد...

يجيب العملاء من خلال أي من قنوات الاتصال مثل (المكالمات والدردشة ورسائل البريد الإلكتروني) وفقًا لإرشادات القسم والعمل على توفير الاستجابة والخدمة المتميزة. -مسؤول عن التواصل مع المتصل لفهم طبيعة المشكلة. توجيه استفسارات العملاء وطلباتهم وقضايا الدعم على الفور إلى الوحدات المعنية لاتخ المزيد...

Sales Management Formulate brand positioning, product, price, channel and team building strategies, break down the sales target, ensure that the product color and product price meet the market demand, and establish a channel network that can bring continuous sales. Team management Ass المزيد...

Key Responsibilities:** - **Greeting Visitors and Patients:** Welcome and assist all visitors and patients as they enter the medical center. - **Answering and Directing Calls:** Handle incoming phone calls promptly and direct them to the appropriate department. Take and relay messag المزيد...

Responsibilities manage the daily running of the call centre, including sourcing equipment, carrying out effective resource planning and applying call centre strategies and operations undertake needs assessments, performance reviews and cost/benefit analyses set/meet performance targ المزيد...

درجة البكالوريوس في أي تخصص - خبرة لا تقل عن 5-7 سنوات في مركز الاتصال مع خبرة لا تقل عن 3 سنوات في إدارة فرق مركز الاتصال مهارات التفكير التحليلي والنقدي ممتازة. القدرة على قيادة المبادرات الإستراتيجية لتعزيز الكفاءة وتجربة العملاء والفعالية مهارات ممتازة في إدارة الفريق والتخطيط وال المزيد...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie المزيد...

Provide friendly, quality client care to the patients. Provides daily direction and communication to Patient Care staff so that customer service calls are answered in a timely, efficient and knowledgeable manner. Provides continual evaluation of processes and procedures. Responsib المزيد...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. المزيد...

Job Description Roles & Responsibilities Manage and lead a team of call center agents to achieve performance targets and deliver exceptional customer service. Monitor and evaluate agents' performance, providing coaching and feedback to drive improvement. Ensure adherence to company المزيد...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintainin المزيد...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie المزيد...

**Please submit your application with subject line as for the Job applying for and if you only MEET the requirements. Interested candidates may submit their CV /Resume passport visa copy notice period and salary expectations to confidential Call Centre SupervisorJOB SUMMARY / PURPOSE المزيد...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche المزيد...

Inbound Calls Handling: Receive incoming calls from patients seeking medical and dental appointments. Provide information about available services, appointment availability, and clinic policies. Assist patients in scheduling appointments based on their needs and preferences. Address i المزيد...

Answers telephones and schedules appointments for clinic visit as required and in accordance with the hospital and departmental policies and procedures.Performs clerical duties as assigned.Assists in training new hires as directed.Makes telephone confirmation for the scheduled appoin المزيد...

Job Responsibilities: • Engage with potential patients via phone calls, email, and other communication channels to convert leads into appointments or consultations. • Build strong and lasting relationships with potential and existing patients. Understand their needs, concerns, and pre المزيد...