وظائف Technical Customer Success Manager في الشارقة

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to المزيد...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to المزيد...

Fluency in both English and Arabic, spoken and written. Strong communication skills in both languages. Ability to effectively communicate with customers in English and Arabic. Proficiency in writing and reading in both English and Arabic. Excellent customer service skills and a المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to المزيد...

Responsibilities: Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required المزيد...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. S المزيد...

Cultivate and nurture a positive and engaged community with customers. Respond to comments, questions, and messages across various platforms- online and offline. Manage SAPG brands’ social media presence- scheduling, posting, replying to comments. Gather user feedback and المزيد...

Responsibilities: Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance. Solving customer complaints and answering customers' questions. Writing reports for senior managers. Assisting with the المزيد...

Responsibilities: Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and n المزيد...

Responsible for tender review, analysis, and management submittals including but not limited to interpretation of client requirements & proposal of the best solution, conceptual & detailed process design, process, and instrumentation diagrams (P&IDs), civil and equipme المزيد...

Responsibilities: Create a planning schedule. Secure funding for projects. Ensure that team members complete tasks according to the schedule. Identify if staff members require further training and provide this training. Research industry trends and innovations. Prepare progres المزيد...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei المزيد...

On day-to-day basis to support the engineering maintenance (Line, Hangar, MCC, other CAMO department), this would include, performance review, analysis of requests, management reporting, corrective measures, and necessary modifications. Liaison between the airline and external par المزيد...

Responsibilities: Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating s المزيد...

Responsibilities: Cultivating solid relationships with clients through the provision of exceptional after-sales service. Creating a positive onboarding experience for new clients. Regularly interacting with clients through telephone calls, email communications, or face-to-face me المزيد...

Responsibilities: Collecting, receiving, labeling, and/or analyzing samples or substances using the correct testing equipment, when necessary. Designing and executing laboratory testing in line with standard testing procedures, recording observations, and interpreting findings. المزيد...

Responsibilities: Evaluating technical programs. Developing application designs and web pages. Providing customer support for programs and applications. Training customers and staff in best practices, applications, and programs. Troubleshooting technical programs. Finding ways المزيد...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str المزيد...