- To prepare and serve beverage orders according to recipes and service standards.
- To be fully knowledgeable about all bar products and cocktail recipes.
- To be able to up sell each time with each customer.
- To provide high personalized standard of quality and efficient / friendly service.
- To prepare miseenplace and perform side duties.
- To collect all general requisitions and food and beverage requisitions.
- To strictly adhere to opening and closing procedures established for the outlet and check beverage stock.
- To have a thorough understanding and knowledge of all beverage items and prepare garnishes for each cocktail accordingly
- To ensure that the bar counter and surrounding area is kept clean and organized at all times.
- To monitor operating supplies and reduce spoilage and wastage.
- To handle guest enquiries in a courteous and efficient manner.
- To establish a rapport with guests maintaining good customer relationship.
- To perform cashiering functions and to ensure that the outlet cashiering procedures are strictly adhered to.
- To ensure proper presentation display of premium liquors on every shelves with proper defined quantities are followed
- To have ready garnishes for all cocktails upon opening of the bar
- To coach and train new recruits through onthejobtraining.
- To perform any assigned duties in the Banqueting Department or others.
- To assist in the training of the employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency.
- To assist in carrying out monthly quarterly biyearly yearly inventory of operating equipments.
- To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
- To provide friendly courteous and professional service at all times.
- To maintain good working relationships with colleagues and all other departments.
- To read and understand the hotels Employee Handbook and to adhere to the hotels rules and regulations and in particular the policies and procedures relating to Fire Hygiene Health and Safety.
- To comply with local legislation as required.
- To respond to any changes in the department as dictated by the needs of the hotel.
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned including redeployment to alternative departments/areas if required to meet business demands and guest service needs.
- To attend training and meetings as and when required.
Qualifications :
ESSENTIAL FUNCTIONS: Food & Beverage Operational Standards Policy & Procedure Adherence
HACCP: Full compliance with HACCP standards and certification
EDUCATION AND EXPERIENCE: Diploma or degree in vocational hospitality 1-2 years experience in 4-5 star hotel.
Additional Information :
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Remote Work :
No
Employment Type :
Full-time