Patient Safety Specialist & Clinical Risk

Our client a renowned hospital is currently looking for a Patient Safety Specialist & Clinical Risk who will be responsible for developing and implementing strategies to enhance the overall patient experience within the hospital. Will lead efforts to improve patient satisfaction engagement and loyalty by creating a patient-centered culture and ensuring high-quality care delivery.

• Program Leadership:
  

  • Develop and implement comprehensive patient safety programs and improvement initiatives across the Health facilities.
    

  • Drive the integration of safety principles into clinical operations and decision-making.
    

• Incident Management & Risk Mitigation:
  

  • Lead investigations of safety incidents near misses and adverse events.
    

  • Conduct root cause analyses and develop action plans to mitigate identified risks.
    

  • Monitor follow-up and implementation of corrective and preventive measures.
    

• Policy & Compliance:
  

  • Establish and maintain patient safety policies and procedures in alignment with national and international regulatory standards (e.g. DHA JCIA).
    

  • Ensure compliance and readiness for accreditation and quality reviews.
    

• Collaboration & Stakeholder Engagement:
  

  • Work collaboratively with clinical and non-clinical leadership quality teams and frontline staff to promote safety culture and system-wide engagement.
    

  • Act as a liaison and consultant for facilities guiding local implementation of patient safety programs.
    

• Education & Training:
  

  • Design and deliver training programs on patient safety principles event reporting risk awareness and system improvement strategies.
    

  • Mentor and guide junior staff on best practices in patient safety.
    

• Data Monitoring & Reporting:
  

  • Oversee development of performance dashboards safety reports and KPIs to assess program effectiveness.
    

  • Analyze safety metrics to identify trends and improvement opportunities.
    

• Culture & Continuous Improvement:
  

  • Conduct assessments of organizational safety culture and lead interventions to improve outcomes.
    

  • Promote a just culture by encouraging reporting and learning from events.
    

• Other Duties:
  

  • Perform other related duties as assigned to support the smooth operation of the department and achievement of strategic goals.
    

Requirements

Requirements