drjobs Senior Specialist People Experience English

Senior Specialist People Experience

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عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

Strategic Employee Experience

  • Lead experience-design sprints and initiative execution for priority moments (e.g. preboarding onboarding recognition parental leave).

  • Apply human-centred design methodsjourney maps surveys focus groups co-creation workshops etcto surface pain points root causes and craft solutions.

  • Pilot iterate scale. Run small pilots collect real-time feedback and roll out initiatives and process improvements that lift satisfaction productivity and experience.

  • Track success. Measure and report headline metrics to stakeholders.

  • Maintain awareness of trends and best practices in designing measuring and optimizing employee experience
     

Employee Listening

  • Own our engagement survey cycle (Peakon). Manage survey launch (system preparation troubleshoot) monitor participation work with HRBPS to access and interpret findings and surface key themes to leadership.

  • Evolve our listening approach. Optimise surveys focus groups and stay-interviews to answer new business questions.

  • Launch & run stay interviews with priority teams; blend qualitative themes with survey data to flag business risks.

  • Take advantage of learning opportunities to expand knowledge in data analysis research design thinking employee engagement survey design and related areas.

  • Pinpoint sentiment drivers and business impact. Use available data to show which EX drivers move the needleand recommend actions.

  • Prepare clear comms. Turn insights into clear and compelling recommendations for managers and HRBPs.
     

Action Planning Enablement

  • Uplift action-plan quality. Facilitate Listen Act sessions and refine templates review loops and timelines to help managers and HRBPs drive more effective action planning

  • HRBP enablement. Check-lists slide decks training; run in-person workshops to uplift action planning and Peakon capability.
     

What to expect:

  • Autonomy with support. You choose methods set timelines and lead small workstreams while a Senior Manager is there for unblockers and coaching.

  • Broad remit clear impact. Youll steer projects across employee listening experience design and action-planning with a primary focus on uplifting key EX moments (eg. onboarding recognition offboarding).

  • Visible results. Youll see how your analysis and impact improve onboarding recognition and other key employee journey moments.

  • In-office teamwork. This role is 100 % in-office so you can collaborate face-to-face with HRBPs and other stakeholders.

  • Cross-functional reach. Regular touch-points with HRBPs Talent Brand Comms and Analytics teams to turn insights into action.

  • Regional travel and cross-cultural experience. Depending on circumstances and need some travel to our regional market offices might be required.


Qualifications :

  • 3-5 years exposure to HR people analytics service/experience design or internal comms.

  • Passion for employee experience energised by making work better for people.

  • Advanced employee listening platform user builds pulses survey design segments exports and action-plan workflows with confidence. Experience with Peakon is preferred. 

  • Proven EX project lead. Has driven at least one end-to-end improvement (onboarding recognition pre-boarding etc.) with measurable impact.

  • A builder - people who can make things real and actually create systems spreadsheets integrations workflows new processes etc

  • Human-centred design practitioner comfortable with journey maps co-creation workshops and rapid testing/execution. 

  • Solid research and insights skills. Can design surveys focus groups and stay interviews and can synthesize data into clear insights.

  • Project management pro. Plans timelines tracks tasks manages stakeholders and  iterates based on feedback.

  • Clear jargon-free communicatorturns numbers and ideas into slides or one-pagers.

  • Collaborative self-starterworks smoothly in teams and takes initiative on small improvements.

  • Business-impact mindsetlinks ideas to simple ROI (time saved engagement lift lower turnover).

  • Bachelors degree in HR Psychology Organisational Behaviour or related field (Masters a plus).


Additional Information :

As part of the talabat team:

  • You have the opportunity to be based in our specially designed collaborative work space in City Walk.

  • You will also experience exciting opportunities for professional and personal growth and recognition.

  • Monthly talabat credit to spend in the app however you want

  • Parental leave

  • Working with the team building the fastest-growing largest and most valuable network of online food ordering services.

  • Our colleagues at talabat come from every corner of the globe working in diverse cross-cultural teams.

  • Enjoy fresh fruits cereals beverages tea and discounts at our Everyday Roastery cafe next door

  • Take a break in our wellbeing room music room or take in the views of the Dubai Downtown Skyline on our roof terrace!

  • Sponsored healthcare and gym membership


Remote Work :

No


Employment Type :

Full-time

نوع التوظيف

دوام كامل

نبذة عن الشركة

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إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل. نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا