Customer Support Representative
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Required Operations Executive immediately for Dubai (UEA). Any Graduate Male (21 - 30) with 0-2yrs experience.
Key Responsibilities:
- Process Management:
Reviewing existing processes identifying inefficiencies and implementing improvements to streamline workflows and enhance efficiency.
- Resource Coordination:
Allocating resources effectively including manpower materials and time to ensure optimal performance and meet production targets.
- Team Leadership:
Leading and motivating a team of BPO professionals providing guidance and fostering a positive work environment.
- Performance Monitoring:
Tracking key performance indicators (KPIs) to monitor progress identify areas for improvement and ensure goals are met.
- Compliance:
Ensuring that operations comply with relevant laws regulations and company policies.
- Reporting and Analysis:
Preparing reports on operational performance identifying trends and providing data-driven insights for strategic decision-making.
- Vendor and Partner Management:
Building and maintaining relationships with vendors and partners negotiating contracts and ensuring timely delivery of services.
- Skills and Qualities:
- Languages: HINDI & ENGLISH(Mandatory) TELUGU / KANNADA / TAMIL / MALAYALAM (Added preference).
- Communication: Excellent verbal and written communication skills.
- Analytical and Problem-Solving Skills: Identifying and resolving operational challenges and suggesting improvements.
- Organizational and Time-Management Skills: Managing multiple tasks and priorities efficiently.
- Communication and Interpersonal Skills: Communicating effectively with team members clients and other departments.
- Leadership and Team Management Skills: Motivating and guiding a team to achieve operational goals.
- Proficiency in Business Operations and Project Management Tools: Using tools to track performance manage projects and improve processes.
- Knowledge of BPO processes and best practices: Understanding the nuances of BPO operations and how to optimize them.
** Note: Apply with PASSPORT details & Short time VIDEO(INTRODUCTION)
Perks & Benefits
- SALARY:AED
- Food & Accommodation
- VISA Processing and Flight fares
نوع التوظيف
دوام كامل
