- Greet guests warmly offering them a personalized dining experience that reflects the poolside or beachside ambiance.
- Engage with guests to understand their preferences and provide tailored recommendations for food drinks and special requests.
- Provide detailed information on the menu ingredients preparation methods and any dietary restrictions or allergens showcasing expertise in the specialized offerings available at the pool and beach.
- Maintain an attentive friendly and professional demeanor while ensuring guests needs are met promptly and effectively.
- Take accurate orders from guests and enter them into the POS system ensuring all special requests preferences or dietary restrictions are clearly communicated.
- Serve food and beverages promptly and in a professional manner ensuring each item meets the restaurants high presentation and quality standards.
- Make wine cocktail and non-alcoholic drink pairings based on menu selections and provide additional beverage suggestions to enhance the guest experience.
- Upsell specialty menu items including premium beverages exclusive dishes and seasonal offerings to enhance the guest dining experience.
- Continuously monitor guest satisfaction throughout the meal ensuring that guests are comfortable and happy with their experience.
- Proactively check in with guests to address any concerns feedback or requests ensuring that service is consistently top-notch.
- Provide assistance as necessary including offering refills recommending additional courses or accommodating special requests.
- Maintain a comprehensive knowledge of the restaurants specialized menu including any seasonal changes new dishes and beverages.
- Stay up-to-date with food and drink trends menu changes and any promotional items to enhance the guest experience.
Qualifications :
- Proven experience as a waiter/waitress with prior experience in a high-end beach club or a luxury hospitality environment.
- Deep knowledge of the restaurants specialized menu including a detailed understanding of ingredients preparation methods or drink pairings.
- Strong communication and interpersonal skills with the ability to engage and assist guests with confidence and professionalism.
- Ability to memorize and explain menu items in detail providing guests with an educational and enriching dining experience.
- Ability to work efficiently in a fast-paced high-pressure environment while maintaining attention to detail.
- Strong customer service skills and a passion for delivering high-quality experience
Additional Information :
Why Join Us:
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support training and leadership necessary to excel in your role. Thats why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success
Remote Work :
No
Employment Type :
Full-time