Business Support Officer
نُشرت في :
25-05-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Description
Role : Business Support Officer
Location : Sharjah
Role Purpose:
Focal point between ROs and the Internal & External Stakeholders & Vendors.
- Supporting the Team in the overall customer transactions and queries.
- To ensure that customer served in time and the best possible way without compromising with the Banks policies & procedures.
- Liaising with the Business partners to ensure the completion of transaction/s in time.
- Monitor the accounts opened by the RO and make sure that they are all opened with Zero discrepancy & work on the accounts with discrepancy to ensure to complete all the missing documents.
Key Accountabilities of the role
- Handle the complains that are received & make sure to resolve within the agreed TAT.
- Monitor the quality of accounts opened and make sure that they are all opened with Zero discrepancy & follow up to reduce the number of accounts opened with discrepancy.
- Being the focal point between the ROs & the outsourced sales agency.
- Being the focal point between the ROs & ADIBs Internal departments (HR OPS GCD).
- Assist and support Relationship Officers RO within the resources available in the Unit effectively and efficiently to facilitate better customer service without compromising with the banks policies & procedures.
- Assist RO for obtaining legal approval RIM creation and activation of existing RIM.
- Ensure providing the best customer service by supporting the RO on any service request by their customer and maintain turnaround time.
- Perform various tasks assigned by Management.
Specialist Skills / Technical Knowledge Required for this role:
- Masters / bachelors degree in business marketing communication or a related discipline.
- Superior level of proficiency in both Arabic & English languages.
- Engage/influence related stakeholders.
- Good knowledge of Products & services.
- Good knowledge of ADIB Policies & Procedures.
- Computer skills.
- Excellent Communication Skills.
- Outstanding communication interpersonal and presentation skills.
- Excellent organizational and time management skills.
Previous experience (If any):
3 5 years of banking experience of which 3 years experience in the area of documentation and operations.
Required Experience:
Unclear Seniority
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
