Head Waiter / Supervisor

We are looking for a Head Waiter / Supervisor who can lead a service team with confidence and ensure guests receive an exceptional dining experience. If you have a strong hospitality background and a passion for service leadership this is the role for you.

Key Responsibilities:

Supervise daily frontofhouse operations during service hours.

Lead and support the waitstaff ensuring smooth coordination and teamwork.

Greet and assist guests with professionalism and warmth.

Handle guest feedback and resolve service issues promptly.

Ensure proper table settings cleanliness and adherence to service standards.

Assist in training new staff and conducting performance checkins.

Collaborate with kitchen and management teams to ensure seamless operations.

Uphold hygiene safety and service protocols.

Requirements

Minimum 3 5 years of experience in a supervisory or head waiter role in a restaurant or hospitality setting.

Diploma or certificate in Hospitality Tourism or a related field preferred.

Strong leadership and communication skills.

Excellent knowledge of customer service techniques and dining etiquette.

Fluent in English; other languages are a plus.

Energetic reliable and customerfocused mindset.

Ability to multitask and remain calm under pressure.

To view other vacancies we have please check our website () and follow us on our social media accounts LinkedIn / Facebook / Twitter / Instagram

Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl please do call our office ator drop us a message on our website .