Director, Merchant Data Solutions & Partner Enablement, EU/CEMEA/AP

The Global Data Office

With data being the fuel that drives our future our strategies policies and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers businesses and communities is key to our future. With our ongoing commitment to Visas Data Values and the responsible use of data we at Visa have a bold vision to continue to grow and accelerate our datarelated businesses and capabilities.

Led by Visas Chief Data Officer the Global Data Office coordinates highimpact complex companywide projects related to data business strategy critical investments policy development and marketplace execution. Working closely with Visas Chief Privacy Officer the Technology organization the wider data community and the full set of Visas global lines of business the Global Data Office is evolving Visas datarelated work with momentum and enthusiasm. Driven by its commitment to trusted use of data Visa is seeking enthusiastic leaders who are changeagents and passionate about the future of data around the world.
 

We are seeking a dynamic and experienced leader to drive the regional strategy and adoption of our Merchant Data Platform across Asia Pacific (AP) Central and Eastern Europe Middle East and Africa (CEMEA) and Europe (EU) regions. This individual will spearhead the data acquisition efforts ensuring seamless client and internal stakeholder management. They will oversee critical aspects such as data ingestion data quality data enrichment and data distribution guaranteeing the platform delivers highquality and reliable data for both regional and global merchants. The ideal candidate will possess a deep understanding of data strategy governance and management practices coupled with strong analytical and problemsolving skills. They should have a proven track record in leading highperforming teams excellent communication and relationshipbuilding abilities and a passion for leveraging data to drive business outcomes. Familiarity with payments and consulting along with expertise in AI and ML technologies will be highly advantageous. We are looking for someone who is intellectually curious adaptable and capable of thriving in fastpaced environments with demanding timelines.

Essential Functions:

• Own the regional strategy and adoption for the Merchant Data Platform in Asia Pacific (AP) Central and Eastern Europe Middle East and Africa (CEMEA) and Europe (EU) regions.
• Lead the regional data acquisition efforts overseeing essential aspects like data ingestion data quality data enrichment and data distribution to ensure the platform provides highquality and reliable data for both regional and global merchants.
• Implement best practices for data management including data quality measurement data enrichment processes and data distribution mechanisms.
• Monitor and analyze product performance metrics using datadriven insights to identify areas for optimization and drive continuous improvement.
• Gather and incorporate feedback from stakeholders including users and partners to refine and enhance the product offering.
• Support the planning and execution of future roadmap and use cases leveraging Merchant data to achieve product or market goals. This involves close collaboration with a wide range of global and regional teams.
• Collaborate with engineering data science and other crossfunctional teams to ensure successful product delivery.
• Build and support strong relationships with key stakeholders including internal teams and external partners.
• Communicate product vision strategy and progress effectively to all stakeholders in the region.
• Build lead and mentor a highperforming team of product managers and data analysts fostering a culture of innovation collaboration and continuous improvement.
• Set clear performance expectations provide regular feedback and coaching and support professional development to ensure team members achieve their full potential.
• Develop clear and concise executivelevel communications and updates and support the development and delivery of stakeholder communications.
• Define and monitor key platform success metrics SLAs and operational targets.
• Liaise with regional leaders country managers global product leaders engineering and other applicable groups to ensure flawless execution.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications :

Basic Qualifications
10 or more years of work experience with a bachelors degree or at least 8 years of work experience with an advanced degree (e.g. Masters/MBA/JD/MD) or a minimum of 3 years of work experience with a PhD.

Preferred Qualifications
Minimum of 12 years of experience in an analytical field such as computer science data science finance economics or adjacent areas.
5 years of experience leading data management functions and related processes such as data engineers or data scientists.
1 years of experience with cloud technologies.
5 years of experience managing large global and distributed teams to scope and deliver business outcomes preferably in a financial services or consulting setting.
Proven experience in a leadership role within the payments systems or merchant service industry
Familiarity with payments lending and consulting is a strong plus.
Fundamental and broad knowledge of common data management and data engineering tools and methodologies.
Strong written verbal and interpersonal skills needed to effectively communicate technical insights and recommendations with business customers and leadership team.
Ability to work effectively within a large matrixed organization.
Strong interpersonal skills with the ability to develop and sustain relationships across levels and role types. Influences and collaborates with all levels functions and geographies.
Superior communication and problemsolving skills with a passion to get things done learn and inspire peers and business partners to uplift skills and capabilities.

Skills and Competencies
Indepth understanding of data strategy data governance and data management practices.
Strong analytical and problemsolving skills with the ability to interpret complex data and analytics.
Strong quantitative skills with a data first mindset. Ability to use data and metrics to back up assumptions recommendations and drive actions.
Strong technical analytical troubleshooting and problemsolving skills.
Strong problem solver with exposure to and knowledge of industrystandard AI and ML technologies with expertise to drive technologyrelated and architecture discussions.
Excellent leadership and team management skills with a track record of developing and mentoring highperforming teams.
Outstanding organizational communication and relationshipbuilding skills conducive to driving consensus and able to work in a crossfunctional matrix management environment.
Good business acumen to orient data management to business needs of clients including experience in the payments space.
Ability to translate data and technical concepts into requirements documents business cases and user stories.
Good communication and presentation skills with the ability to interact with different crossfunctional team members at varying levels.
Flexible and creative thinker with the ability to define business tradeoffs.
Ability to learn new tools and paradigms as data continues to evolve.
Demonstrated intellectual and analytical rigor teamoriented energetic collaborative diplomatic and flexible style.
Intellectually curious and continuously striving to learn.
A proven track record of success in fastpaced environments with demanding timelines.
High degree of competence in working independently with limited oversight from the manager on undefined and unique problems and an extreme sense of ownership.

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Fulltime