- Greeting guests as they enter and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure theyre happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls taking reservations and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Qualifications :
Previous experience in Food & Beverage/Restaurant operation
Eye for detail to achieve operational excellence
Excellent guest service skills
Excellent English skills
Remote Work :
No
Employment Type :
Fulltime