RESPONSIBILITIES (INCLUDES ALL TASKS):
- Manage and maintain Windows servers and services including Active Directory (AD) Exchange and Windows Performance Management.
- Solid understanding and experience of Mail flow in an enterprise environment.
- Troubleshoot and optimize IIS web servers for high availability and performance.
- Administer and optimize Mobile Device Management using VMware AirWatch Microsoft Intune and related technologies.
- Apply solid networking concepts for configuration monitoring and troubleshooting of IT infrastructure.
- Enforce strong security practices and standards across all systems.
- Implement and manage automation tools such as BMC ITOM BMC TSSA Manage Engine and SCCM to enhance operational efficiency.
- Develop and execute Power Shell or similar scripts for process automation and task scheduling.
- Manage Azure AD Office 365 and associated cloud services for user management and service optimization.
- Administer enterprise backup solutions using Commvault and Veaam ensuring data integrity and disaster recovery readiness.
- Monitor and optimize system performance diagnosing and resolving technical issues proactively.
- Conduct root cause analysis and implement longterm solutions.
- Collaborate with crossfunctional teams to design and implement infrastructure solutions.
- Knowledge on Microsoft SQL Server
- Excellent communication skills and customer service ethos.
TECHNICAL SKILLS /COMPETENCIES:
MANDATORY
Windows Server Management
SCCM/Patch Server Management
Active Directory
Microsoft Exchange
Office 365 Management
Automation through BMC True sight Server Automation and Manage Engine
SOFT SKILLS:
MANDATORY
Excellent communication.
Problem Solving.
Interpersonal Skills.
Planning and organization.
Flexibility & dedication toward the work.
Required Experience:
Senior IC