Credit Manager

The position is responsible for managing the hotels overall credit and receivable collection functions efficiently to minimize account nonpayment and potential bad debts.  

• Oversee the hotels credit and receivables collection processes to minimize nonpayments and bad debts.

• Process credit applications and ensure applicants are notified promptly and professionally.

• Verify the creditworthiness of applicants and obtain approval from the Director of Finance or delegate.

• Ensure the timely issuance of invoices and account statements.

• Follow up promptly on overdue accounts and minimize recovery delays.

• Handle guest and management inquiries efficiently and professionally.

• Ensure travel agent commissions are processed and paid on time.

• Prepare and review monthly accounts receivable aging reports and detailed ledgers.

• Conduct monthly credit meetings and attend external creditrelated meetings to stay informed of risks.

• Manage delinquent accounts and coordinate with debt collectors when necessary.

• Recommend accounts for writeoff with complete supporting documentation.

• Liaise with the Front Office to ensure PX and PM accounts are checked daily and transferred to the city ledger.

• Review the advance deposit ledger to ensure all balances are current or for future dates.

• Report any policy deviations observed within the Front Office team to the Front Office Manager.

• Ensure timely processing of guest refunds in line with hotel policy and necessary approvals.

• Supervise daily operations of credit and accounts receivable.

• Maintain local credit policies on billing collections payments credit cards and inquiries.

• Work closely with Sales Events F&B and Front Office teams to ensure coordination.

• Ensure compliance with corporate credit and receivables policies.

• Prepare monthly reports as required by management.

Qualifications :

• Bachelors degree in Finance Accounting or related field
• Minimum 57 years of experience in credit management or related field
• Strong financial analysis and risk assessment skills
• Proficiency in credit policy development and debt collection strategies
• Excellent negotiation and communication skills
• Advanced proficiency in financial software and MS Office suite
• Indepth knowledge of UAE financial regulations and credit laws
• Understanding of international credit practices
• Experience in the UAE financial sector preferred
• Professional certifications such as CCP (Certified Credit Professional) or CCE (Certified Credit Executive) preferred
• Demonstrated ability to make decisive and sound credit decisions
• Strong leadership and team management skills
• Excellent attention to detail and analytical thinking
• Ability to work effectively in a fastpaced dynamic environment

Remote Work :

No

Employment Type :

Fulltime