Senior Service Sales Engineer

Not just a job but a career

Yokogawa award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards is a leading provider of industrial automation test and measurement information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition (bio)technology artificial intelligence industrial cybersecurity etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18000 employees work in over 60 countries with one corporate mission to coinnovate tomorrow. We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return we offer you great career opportunities to grow yourself in a truly global culture where respect value creation collaboration integrity and gratitude are highly valued and exhibited in everything we do.

Job Purpose

• Responsible for Service Sales and business development associated activities including proposals and related tasks.

Key Responsibilities & Accountabilities

• Preparation of TechnoCommercial Proposal for Service Jobs (e.g. Service Project Life Cycle Agreement Training and Analyzer Maintenance)
• Recognize sales opportunities and develop new accounts with key customers.
• Sales & Marketing Activities for Systems (DCS & Safety) and Products (Analyzer / PCI / TMI) which mainly include
  • Technical Discussions with Customer &/or End User
  • Technical Clarifications to Customers Queries on Proposal
  • System Presentations (DCS & Safety Systems)
  • Organize product presentations (Analyzer PCI & TMI) with help of technical team
  • Interactions with RSC for Additional Support (Technical as well as Commercial).
• Review Service projects Contractual Technical product Specification and Standard requirements.
• Overall coordination with Customers Clients Vendors for the Service opportunity.
• Responsible for Coordination with vendors and subcontractors for technical and other issues.
• Coordination with sourcing logistics order handling in the context of the Service
• Demonstrates a deep understanding of the customers needs directs the customer relationship with Clevel proposal pricing and negotiating the deal to completion.
• Pipeline creating by seeding new opportunities with installed base.
• Work diligently to meet & exceed assigned Customer Order Intake target.
• Be creative to enhance / upsell LCA training & Service project business to meet the company OI/ST Target.
• Work to support business plan of TSD to meet Accelerated Growth (AG) targets.
• Support any and all the Service dept. activities as assigned by General Manager &/or Reporting Manager.

Qualification and Experience

• A bachelors degree in engineering field preferably Instrumentation & Control or Electronics.
• More than 9 years of total relevant industry experience including Sales & Proposal preparations.
• Knowledge on Yokogawa systems and products preferred.
• Field and site experience will be additional advantage.

Required Competencies / skills

• High on commitment & ownership of assigned tasks with Pro Active approach Speed & Quality of work.
• Target oriented with strong sales drive and ability to negotiate at all levels of customer organizations.
• Knowledge on Yokogawa products and third party.
• Sales Account Management
• Good in customer relationship management.
• Good at with communication (good written and verbal skills) presentation skills & good listener too.
• Collaborative team Player who brings positive energy enthusiasm and passion to excel.
• Should be selfinitiator to learn new things and creative in problem solving approach.
• Work experience in MS Word Excel PowerPoint Visio.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse equitable and inclusive culture.We will actively recruit develop and promote people from a variety of backgrounds who differ in terms of experience knowledge thinking styles perspective cultural background and socioeconomic status.We will not discriminate based on race skin color age sex gender identity and expression sexual orientation religion belief political opinion nationality ethnicity place of origin disability family relations or any other circumstances. Yokogawa values differences and enables everyone to belong contribute succeed and demonstrate their full potential.

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