Telecom Engineer Mobile Network Operations IT Troubleshooting

• Monitor maintain install and optimize mobile telecom network performance including radio access networks (RAN) core networks VSAT Fiber optics and transmission systems.
  
• Conduct routine inspections preventive maintenance installation replacement and performance tuning of network equipment.
  
• Ensure compliance with industry standards and company policies for network operations.
  

• Perform onsite installation configuration and commissioning of telecom equipment.
  
• Troubleshoot and resolve network issues in the field including signal interference connectivity problems and hardware or software malfunctions.
  
• Collaborate with NOC field technicians and contractors to ensure timely resolution of network outages and service disruptions.
  

• Diagnose and resolve ITrelated issues affecting network operations including server database VSAT systems and software application problems.
  
• Provide technical support for network management systems (NMS) and operational support systems (OSS).
  
• Implement and maintain IT security measures to protect network infrastructure from cyber threats.
  
  

• Participate in network expansion and upgrade projects including site surveys equipment deployment and system integration.
  
• Coordinate with vendors and suppliers to ensure timely delivery of equipment parts and services.
  
• Document project progress technical specifications and operational procedures.
  

• Generate reports on network performance incident resolution and maintenance activities.
  
• Analyze network data to identify trends root causes of issues and opportunities for improvement.
  
• Provide recommendations for enhancing network reliability and efficiency.
  

• Act as a technical point of contact for escalated customer issues related to network performance.
  
• Work closely with customer support teams to ensure timely and effective resolution of customer complaints.
  

Requirements

• Minimum of 5 years of experience in mobile telecom network field operations and IT troubleshooting.
  
• Proven experience with 3G/4G/5G technologies RAN core networks Fiber optics and transmission systems.
  
• Strong knowledge of network protocols IT systems and cybersecurity practices.
  
• Handson experience with network monitoring tools and diagnostic equipment.
  

• Excellent problemsolving and analytical skills.
  
• Strong communication and interpersonal skills.
  
• Ability to work independently and in a team environment.
  
• Proficiency in using network management software and IT troubleshooting tools.
  
• Willingness to travel to field sites as needed.
  

• CCNA CCNP or equivalent networking certifications.
  
• ITIL or similar IT service management certification.
  
• Vendorspecific certifications (e.g. Ericsson Nokia Huawei) are a plus.