Cigna Healthcare is seeking a highly skilled and motivated Business Process Document Specialist to join our team in Dubai. This role is exclusively for UAE Nationals. The successful candidate will be responsible for creating maintaining and improving business process documentation to ensure operational efficiency and compliance with regulatory standards.

Key Responsibilities

• Documentation Development: Create edit and update comprehensive business process documents including policies procedures and workflow diagrams.

• Process Analysis: Analyze existing business processes and identify areas for improvement to enhance efficiency and compliance.

• Stakeholder Collaboration: Work closely with various departments to gather information understand processes and ensure accurate documentation.

• Compliance and Standards: Ensure all documentation adheres to industry standards and regulatory requirements.

• Training and Support: Provide training and support to staff on new and updated processes and documentation.

• Continuous Improvement: Regularly review and update documentation to reflect changes in business processes and regulatory requirements.

Qualifications

• UAE National: This position is open only to UAE Nationals.

• Education: Bachelors degree in Business Administration Information Management or a related field.

• Previous experience in business process documentation or a similar role.

• Skills:

• Excellent written and verbal communication skills.

• Strong attention to detail and analytical skills.

• Proficiency in Microsoft Office Suite (Word Excel PowerPoint Visio).

• Ability to work independently and collaboratively in a team environment.

Knowledge: Familiarity with healthcare industry standards and regulatory requirements is a plus.

About Cigna Healthcare

Cigna Healthcare is a global health service company dedicated to improving the health wellbeing and peace of mind of those we serve. Our mission is to deliver affordable predictable and simple health care to our clients and customers.

Join us in our mission to help people improve their health wellbeing and security.

About Cigna Healthcare

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.