Café manager

Café managersoversee the day-to-day running of cafés. They hire, train, and supervise café staff, order café supplies, resolve customer complaints, and ensure that food health and safety regulations are adhered to.

• Recruiting, training, and supervising café staff.
• Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
• Taking inventory of café supplies and ordering new stock as needed.
• Resolving customer complaints regarding food quality and customer service.
• Suggesting new menu items based on customers' preferences and feedback.
• Identifying strategies to retain and attract customers.