The Sales Coordinator will provide administrative and operational support to the sales team ensuring efficient order processing customer satisfaction and seamless communication between clients suppliers and internal teams.
Sales Support and Coordination:
- Assist the sales team in preparing quotations proposals and contracts.
- Process and track orders ensuring accuracy and timely delivery.
- Coordinate with clients to understand requirements and provide product information.
Customer Relationship Management:
- Maintain and update customer records in the CRM system.
- Handle customer inquiries complaints and followups in a professional and timely manner.
Order and Inventory Management:
- Collaborate with the warehouse and logistics teams to manage stock levels and ensure timely delivery of materials.
- Monitor and track shipments updating customers on the status of their orders.
Coordination with Internal Teams:
- Act as a liaison between the sales procurement and logistics teams to ensure smooth operations.
- Support the sales team with market research and competitor analysis.
Documentation and Reporting:
- Maintain accurate documentation of sales orders invoices and delivery notes.
- Generate sales reports performance metrics and forecasts for review by management.
Administrative Duties:
- Organize and schedule meetings sales presentations and training sessions.
- Manage correspondence emails and phone calls related to sales inquiries.
Requirements
- Bachelor s degree in Business Administration Sales Marketing or a related field.
- 3 years of experience in sales coordination preferably in the construction or building materials industry.
- Knowledge of construction materials products and industry trends is a strong advantage.
- Proficiency in Microsoft Office Suite (Word Excel PowerPoint).
- Experience with CRM systems and sales tracking tools.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.