Responsibilities:
- Respond to internal business user requests for assistance with issues related to application functions.
- Troubleshoot and resolve issues in a timely manner with oversight and coordination with business user team members. Work with vendor technical consultants for configuration of applications and issue resolution as needed.
- Update system to fix defects or to complete minor enhancement requests.
- Assists with the maintenance of OnBase environment servers and performance of upgrades and patches including support of routine patch testing related OnBase integration.
- Administration and management of an OnBase system including Test and Production environments.
- Leads or participates in business process reviews and works with process improvement groups to gather business requirements and complete needs assessments and cost/benefit analysis. Utilizes project management skills to build and deploy solutions that align with business initiatives.
- Test changes to business applications and ensure performance is as designed; work with team members to resolve any issues.
- Compose internal documentation that reflects changes made to the application with direct oversight from team members. Includes descriptions of workflows scripts system configuration and design workview applications and function.
- Safeguard the security integrity and confidentiality of internal systems and data.
- Planning for future growth of the system.
Requirements:
- A bachelors degree in Computer Science Information Systems Business Administration or related field.
- or at least 3 years of relevant experience.
- 2 years working with a Hyland OnBase System (Workflow & Workview) required.
- Perfect understanding of OnBase Workview concept.
- Ability to plan execute and deliver on projects in a timely manner plus the ability to multitask on varying projects and initiatives.
- Very high attention to detail; organized and thorough with a desire for continuous improvement.
- Experience in process analysis design and transforming accounting processes.
- Strong technical skills including experience in advanced use of:
- SQL.
- MS Excel.
- .Net is a plus.
- The position requires excellent analytical and criticalthinking skills.
- Stellar work ethic.
Additional desired experience and skills:
- OnBase Certified System Administrator (OCSA) preferred.
- OnBase Certified Workflow Administrator (OSWA) preferred.
- OnBase Certified Workview Administrator (OSWV) preferred.