Reporting to the General Manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Manage demand forecasting and inventory as it relates to driving revenue opportunity for the hotel
- Maximize room revenues through a thorough understanding of all booking channels managing inventory and rate accordingly
- Monitor transient and group booking pace in order to determine pricing and availability controls for all reservation distribution sources
- Monitor key indicators of hotel performance and third party intelligence sources to identify revenue opportunities
- Liaise with Reservations Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
- Ensures accurate and timely preparation of analytical reports
- Play an active role in the strategic plan marketing plan and budgeting processes
- Stay current with industry changes and how it may impact demand
- Prepare and present weekly analytical reports
Qualifications :
- Previous leadership experience within a similar role required
- Computer literate in Microsoft Window applications and relevant computer applications required
- University/College degree in a related discipline required
- Must be extremely detailed oriented
- Excellent communication skills both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs remaining calm and courteous at all times
Remote Work :
No
Employment Type :
Fulltime