To manage the overall operation of the restaurant following established objectives for the highest standards in professional management and administration as well as in effective and fair personnel development.
KEY ROLES & RESPONSIBILITIES
- Motivate discipline direct and supervise the work of all employees in the restaurant
- Develop and maintain training programs to ensure a high degree of staff professionalism
- Manage daytoday operations of the restaurant
- Handle complaints and make effective service recovery
- Ensure standards are being followed in accordance with F&B policies and procedures
- Ensure all employees have full product knowledge
- Regularly inspect food & beverage quality
- Follow established and proper Accounting procedures
- Hold monthly onetoone staff meetings to establish and monitor targets and achievements and update performance logs accordingly
- Conduct daily roll plays and ensure employees adhere to grooming standards
- Develop maintenance schedules
- Liaise with stewarding on inventory and breakage control
- Maintain daily log book maintaining clear and concise information on the operations.
- Establish guest database with preference records of regular guests
- Schedule employees to maintain Hotels service standards within budgeted labour costs
- Assign responsibilities to subordinates and conduct regular performance checks
- Implement weekly cleaning schedules for operating equipment
- Manage organization and cleanliness of departmental areas by conducting weekly walkthroughs with Hygiene Manager Housekeeping and Engineering Department
- Control stock of all equipment in the restaurant
- Constantly monitor staffs appearance attitude and degree of professionalism
Qualifications :
PERSONAL ATTRIBUTES
- Excellent reading written and oral proficiency in English
- Experienced in all aspects of restaurant service
- Must be wellpresented and professionally groomed at all times
- Excellent leader and trainer with strong motivational skills
- Strong interpersonal skills and attention to detail
- High degree of professionalism sound human resources management capabilities business acumen energy and determination
- Proven organizational skills able to set and meet deadlines with quality results
QUALIFICATIONS
- Degree in Hotel Restaurant Management or equivalent
EXPERIENCE
- Minimum 2 3 years Hotel experience
Remote Work :
No
Employment Type :
Fulltime