KEY PERFORMANCE INDICATORS
- To provide sales support to the Director of Sales.
- To respond to all guest requests maintain standards of service and client relationships.
- To achieve sales target set by hotel.
- Is aware of and abides by all hotel policies procedures & relevant legislations
- Reports any hazards risks accidents as required
- Abides by and is aware of all relevant Occupational Health & Safety legislation
- Ensures all directions are followed out at the request of any level of Senior Management.
Operational:
- Be actively involved in the Sales Department in order to maximize sales.
- Ensure compliance with Accor minimum standards pertaining to Sales.
- Conduct sales calls to existing and prospective leisure/corporate accounts as per areas assigned by DOS.
- Maintenance of all sales activities and account information in the Sales Database.
- In conjunction with the Sales Team preparation and action of monthly sales activities plan.
- Entertaining of qualified clients within the hotel F&B Outlets.
- Attend and assist in the coordination of hotel functions as requested by DOS.
- Preparation of monthly report to Director of Sales.
- Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.
- Establish and maintain relationships with all the current and prospective customers.
- Update & upgrade knowledge and awareness of special events conventions business meetings and other opportunities in the market which would help for the sales of the facilities provided
- Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue.
- Plan & initiate action plan to approach and secure new business for the organization.
- Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
- Assist the team in the development of the Strategic Sales Plan for the segments.
- Ensure to achieve objectives established in the Organizations Strategic Plan.
Qualifications :
Profile
Knowledge and Experience
- Diploma in Tourism / Hospitality Management / Events Management
- Minimum 2 3 years of experience in a similar capacity
- Excellent reading writing and oral proficiency in English language
- Proficient in MS Excel Word & PowerPoint
Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Selfmotivated and energetic
- Must be wellpresented and professionally groomed at all times
Remote Work :
No
Employment Type :
Fulltime