Receptionist

Job Summary:

We are seeking a friendly presentable and professional Receptionist to manage our front office and provide exceptional service to visitors and staff. The ideal candidate will be the first point of contact for our company and will play a critical role in ensuring smooth daytoday operations.

Key Responsibilities:

• Greet and welcome guests as they arrive at the office in a warm courteous manner.
  
• Answer screen and direct phone calls to the appropriate departments.
  
• Manage the front desk by handling incoming/outgoing mail and packages.
  
• Draft emails and respond to general inquiries via phone or email.
  
• Ensure the reception area is tidy and presentable with all necessary office supplies stocked.
  
• Coordinate meeting room bookings and ensure they are prepared for use.
  
• Assist in scheduling appointments and meetings.
  
• Provide administrative support to various departments when needed.
  
• Maintain visitor logs and ensure adherence to company security protocols.
  

Essential Qualifications:

• High school diploma or equivalent; additional certification in Office Administration is a plus.
  
• Experience: At least 12 years of experience in a receptionist or similar role.
  
• Proficiency in MS Office: Strong computer skills including Word Excel and Outlook.
  
• Language: Fluent in English with strong verbal and written communication skills.
  
• Ability to multitask and manage time efficiently.
  

Skills Required:

• Communication: Excellent phone etiquette and interpersonal communication skills.
  
• Presentation: Wellgroomed and professional appearance.
  
• Organization: Strong organizational skills and attention to detail.
  
• Ability to remain calm under pressure and handle hightraffic environments.
  
• Friendly and positive attitude with a customeroriented approach.
  

Additional Criteria:

• Must be presentable friendly and have a professional demeanor at all times.
  
• Ability to handle confidential information with discretion.