HR amp Retail Store Coordinator - The Mattress Store

Job Title: HR and Retail Store Coordinator

Location: Umm Al Quwain

Company: The Mattress Store

Job Overview:

The HR and Retail Store Coordinator will serve as a vital link between the Human Resources department and the retail store operations. This position involves managing HR functions such as recruiting onboarding and employee relations while also supporting store operations and ensuring excellent customer service delivery. The ideal candidate will possess strong organizational skills a keen eye for detail and the ability to thrive in a fastpaced retail environment.

Key Responsibilities:

Human Resources Functions:

• Assist in the recruitment process by posting job openings screening applications and conducting initial interviews.
• Coordinate new employee onboarding including training schedules and documentation.
• Maintain employee records and ensure compliance with company policies and legal requirements.
• Address employee inquiries and provide guidance on HRrelated issues policies and procedures.
• Assist in the performance management process including tracking evaluations and providing support to managers.
• Support employee engagement initiatives and help to foster a positive workplace culture.
• Help organize training and development programs for staff.

Retail Store Operations:

• Oversee daily store operations ensuring compliance with company standards and policies.
• Assist in inventory management including stock replenishment product ordering and inventory audits.
• Monitor and analyze sales performance preparing reports for management.
• Ensure excellent customer service is provided by all store employees.
• Assist in coordinating visual merchandising and promotional displays.
• Maintain a clean organized and safe work environment for both employees and customers.
• Act as a point of contact for retail staff providing support and resolving conflicts as needed.

Qualifications:

• Bachelors degree in Human Resources Business Administration Retail Management or a related field preferred.
• Proven experience in HR functions and retail store operations (13 years preferred).
• Strong understanding of employment laws and HR best practices.
• Excellent communication interpersonal and conflictresolution skills.
• Exceptional organizational and timemanagement abilities with a strong attention to detail.
• Proficiency in Microsoft Office Suite and HR management software (e.g. ADP BambooHR).
• Strong customer service orientation and professional demeanor.

Additional Information:

• Flexible availability including weekends and holidays may be required.
• Opportunities for professional development and training.
• Valid UAE driving License

Job Type: Fulltime

Pay: From AED8000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)