Operations Manager SeaportTerminals

Roles & Responsibilities · Responsible to manage and execute all operational activities with due diligence and under safe environment. · Take care of all operational staff’s wellbeing and appropriate deployment under the company's guidelines and scope. · Responsible for client satisfaction by ensuring that services are delivered according to agreed Service Level Agreements (SLA) and other contractual obligations that are deemed necessary to the client, these obligations may reflect operational or commercial. · Manage the Customer Service, BOE Documentation, and Warehouse team’s daily operations and ensure main responsibilities. · accomplished within agreed KPI and within agreed time frames.