Fraud Monitoring

Specific Accountability Manage & control team members associated with investigation of following types of Fraud • Fraud related to Mobile Banking • OTP compromise by customer • Wallet frauds • Desktop investigations • Manage and ensure alerts generated in the Enterprise Fraud Monitoring System and the Risk Based Authentication system are reviewed to identify fraud and mitigate the risk. • Undertake review of rules in the fraud monitoring system and improve rule effectiveness to mitigate risk and trends identified. • Identification of new fraud typologies and risk. Prepare defence against them by suggesting or amending rules or changes in the detection process. • Conducts and/or support complex investigations. Also, support and review investigations managed by their team members.