JOB TITLE:
Bartender
POSITION TYPE:
Full time
REPORTING TO:
Head Bartender / Bar Manager
OBJECTIVES:
- To provide the best possible service to our guests in accordance with our cycle of service and to serve customers in a professional efficient and courteous manner.
- To be fully familiar with every beverage and dish served in the Bar and Restaurant and to provide explanations as requested.
- To treat our guests like Superstars!
DUTIES:
- To follow our Cycle of Service at all times.
- Preparing beverages following recipes and in line with company standards.
- To assess customers needs and preferences and make recommendations staying guest focused and nurturing an excellent guest experience at all times.
- To serve food and beverages in accordance with laiddown standards but above all in a professional courteous manner.
- To be familiar with the composition of all menu items.
- To ensure that the bar counter maintenance is always respected and that our guests are always at ease and comfortable when sat down at the bar.
- To ensure that customers are correctly charged present the bill and take payment from the customer in accordance with the procedures of the establishment.
- To redirect customer complaints to the Bar manager/General manager.
- To ensure correct set up of the bar in line with laiddown procedures and par levels.
- To clean the agreed designated areas in accordance with laiddown procedures morning/evening routines and hygiene requirements.
- To be continually aware of and maintain the highest standards of personal hygiene and dress code.
- To attend meetings and training courses as required.
- To ensure customers identification is checked when applicable and confirm legal drinking age requirements are met.
- To identify when a customer is intoxicated and follow UAE law by discontinuing service.
- To report any suspicious packages or parcels to management without delay.
- To take part in any fire or evacuation drills and ensure complete familiarization with all exits including those normally used by customers as well as fire escapes.
- Carry out any other reasonable request asked by the management.
Remote Work :
No