IT Infrastructure Product Manager Arabic speakers preferred

Takes full responsibility the definition documentation and successful completion of complex Infrastructure and networking projects.

Develops and documents project plans work break down structures stakeholder analysis risks and issues logs communication plans and other documents as per PMO methodology.

Facilitates projects scoping and business priority setting and obtains formal agreement by stakeholders and recipients to scope and requirements and establishes a baseline to commence Infrastructure and networking projects.

Responsible for preparing and publishing Request for Proposals (RfP) based on the business case project requirements and standard service level agreements in collaboration with enterprise architects business analysts and procurement department.

Ensures the competent Infrastructure and networking vendors are selected in a transparent and a fair manner through client s official vendor evaluation process.

Ensures that management is both aware of and able to provide the required resources and that available resources are properly utilized and accounted for.

Provides effective leadership to the project team and takes appropriate action where team performance deviates from agreed client tolerance levels.

Monitors and controls schedules and costs against projects plans.

Ensures that quality reviews occur on schedule and according to client enterprise architecture and IT quality assurance policies and procedures.

Monitors and reports on the progress of Infrastructure and networking projects and ensures transparent and prompt communication to all relevant project stakeholders.

Ensures that Infrastructure and networking projects are aligned with client PMO and portfolio management methodologies and plans and provide appropriate reporting to the portfolio and PMO teams Foresee potential risks associated with project scope time and cost ensure risk response and mitigation plan are in place executed and reported.

Identifies where change is required plans for variations and ensures that change management protocols are implemented.

Collects contract performance data and monitors performance against KPIs monitors compliance with client Terms and Conditions and take appropriate steps to address noncompliance issues.

Coordinates and manages planning of the acceptance testing training and transitioning to IT operations and support.

Manages project closure activities including signoff and ensures that all project deliverables are completed and handed over according to contractual requirements.

Manages the documentation of user guides and support and maintenance procedures to improve adoption and continuous support and maintenance operations.

Manages transitioning of service level agreements and ensures vendors adherence to service level terms during implementation.

Evaluates project team performance and vendor performance and develops reports to concerned department and PMO.

Manages Infrastructure and networking project post implementation review to create a recommendations report in order to identify successful and unsuccessful project elements. Share success of the project and its achievements to all stakeholders and provide lessons learnt and recommendations to improve PMO related standards and procedures.

Supervise junior project managers within section and the department.

Performs other responsibilities associated with this position when appropriate.

Requirements

Resourceful team player who excels at building trusting relationships with customers and colleagues.

Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.

Innovative problemsolver who can generate workable solutions and resolve complaints.

Goaldriven leader who maintains a productive climate and confidently motivates mobilizes and coaches employees to meet high performance standards.

Resultsdriven achiever with exemplary planning and organizational skills along with a high degree of detail orientation.