Commercial Lines Account Manager

A Bit About Us

Based in Southborough, MA, we are a leading provider of world-class landscape services that offers a variety of landscape maintenance, design, construction, snow and ice management, and fence installation solutions to commercial businesses, home owner associations, and estates all around the state of Massachusetts. Over the past 40+ years, we have built an awesome team that is comprised of some of the best and brightest in the industry and our tremendous growth over the past several years reflects our commitment to excellence and ability to achieve the highest quality results in all facets of our business!

We are currently growing at a rapid rate, due to this, we are very actively interviewing and hiring! If you're a skilled Senior Account Manager looking for an awesome career move with a ton of upside potential, please apply today!



Why join us?

• Great team and work environment
• Huge growth potential!
• Strong compensation and an exceptional benefits package that includes
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 6 corporate holidays
• Vacation
• Formal training and development program
  

Job Details

This position provides a crucial role in our customer service experience. Working closely with our Director of Operations and Field Operations Manager to cultivate long term relationships with our customers. The team member in this role will be managing existing customers, finding new opportunities, and attending training and networking events.

Skill set and requirements

• Strong Landscape Industry Account Management Background
  

Responsibilities

Customer partnerships

• Drive customer satisfaction and retention by understanding the individual needs of our clients
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and our culture and core values in a positive team environment
• Provide organizational management, leadership and communication between customers and the operations team in a professional manor and work cooperatively to find delivery solutions
• Manager our Site Inspection process in conjunction with Director of Operations to identify property maintenance shortcomings and create enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately priced
  

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients near your existing customers and pursue new business relationships
• Find and attend training and networking events within the industry. Represent the company's core values and show the industry what we are about