Head of IT Infrastructure and Production

Key Responsibilities:

• Oversee infrastructure services in KSA, collaborating with peers across six infrastructure functions.
• Address production-related issues, coordinating with the CIO Platform Development team for resolutions.
• Ensure compliance with contractual obligations and SLAs when interacting with local clients.
• Drive permanent solutions for client issues, maintaining a high level of client satisfaction.
• Manage a small team of infrastructure engineers, providing guidance and support as needed.
  

Qualifications:

• Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology).
• Proven experience in a leadership role within infrastructure and operations, preferably in the financial services industry.
• Strong understanding of infrastructure technologies and best practices.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and interact with clients.
• Demonstrated ability to manage and motivate a team, driving performance and fostering a positive work environment.