Administrative Support:
- Handle incoming and outgoing correspondence, including emails, letters, and phone calls.
- Organize and maintain physical and digital files, records, and documents.
- Prepare and distribute reports, memos, and other business-related documents.
- Assist in creating and editing presentations, spreadsheets, and other data-related tasks.
- Coordinate travel arrangements and manage travel-related expenses.
Scheduling and Coordination:
- Manage the executive's calendar by scheduling appointments, meetings, and conferences.
- Coordinate and arrange logistics for meetings, including reserving meeting rooms, equipment, and refreshments.
- Prepare meeting agendas and provide necessary documents and materials to participants.
- Record minutes and maintain accurate records of meetings as required.
Customer Service:
- Greet and assist visitors, clients, and customers in a professional and friendly manner.
- Respond to inquiries from clients or redirect them to the appropriate person.
- Assist in handling customer complaints or issues, ensuring prompt resolution.
Data Management:
- Maintain and update the customer database with accurate and relevant information.
- Assist in generating sales reports, analyzing data, and preparing presentations.
- Support the sales team by inputting customer orders and tracking sales leads.
Office Management:
- Order and maintain office supplies, ensuring availability and proper inventory management.
- Coordinate with vendors and service providers for office equipment maintenance and repairs.
- Assist in the coordination of company events and functions.
Confidentiality:
- Maintain strict confidentiality of sensitive information, such as client details and company strategies.
- Ensure compliance with data protection regulations and internal policies.