MCC Duty Engineer

Accountabilities • Performs the overall coordination of technical issues/problems received by phone call or radio call. Guides and supports the line maintenance staff in the daily operation to assure that the most efficient course of action is taken to provide a safe and serviceable fleet on time. Monitors VHF calls and ensure timely and quality communication with crews. • Review appropriate MEL reference and issue MEL control number to line engineers. • Performs ADHOC troubleshooting support to Line engineers and flight crews. • Monitors OEM health monitoring tools to pro-actively identify potential system failures and will generate AMOS Work Orders to carry out troubleshooting.