Customer Service:
- Greet customers as they enter the showroom and provide assistance in a friendly and professional manner.
- Listen to customers needs and preferences and recommend products that best suit their requirements.
- Answer customer inquiries regarding product features pricing availability and delivery options.
Product Knowledge:
- Develop a thorough understanding of the companys products and services including features benefits and pricing.
- Stay updated on new arrivals promotions and special offers to effectively promote and upsell products to customers.
Sales and Revenue Generation:
- Actively engage with customers to identify opportunities for sales and crossselling/upselling.
- Meet or exceed sales targets and revenue goals set by the company.
- Process sales transactions accurately and efficiently including cash handling and payment processing.
Showroom Maintenance:
- Ensure the showroom is clean organized and properly stocked at all times.
- Arrange displays and product presentations to highlight key features and promotions.
- Monitor inventory levels and communicate restocking needs to the appropriate personnel.
Customer Relationship Management:
- Build and maintain strong relationships with customers to foster loyalty and repeat business.
- Follow up with customers postsale to ensure satisfaction and address any concerns or issues.
Administrative Tasks:
- Maintain accurate records of sales transactions customer interactions and inventory levels.
- Prepare daily sales reports and submit them to management as required.
Requirements
- bachelors degree in Business Administration or related field is a plus.
- Females is preferred.
- Proven experience in retail sales or customer service roles preferably in a showroom or retail environment.
- Excellent communication and interpersonal skills.
- Strong sales acumen and negotiation abilities.
- Ability to work effectively in a fastpaced teamoriented environment.
- Proficiency in MS Office suite (Word Excel Outlook) and pointofsale (POS) systems.
- Detailoriented with a focus on providing exceptional customer service.
3-5 Years of Experience Bachelor's Degree Male or Female Retail experience