صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيZentech Consulting is looking for an IT specialist to help at a great company! You will use the Move/ADD/Change (MAC) process to delivery exceptional customer service and printer support. This is a wonderful opportunity to get your foot in the door with a fortune 500 company. APPLY TODAY!
ESSENTIAL FUNCTIONS:
Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications. Break-fix activities account for 70% of role responsibilities.
Provide IP address support
Perform basic equipment problem diagnosis
Point of contact for equipment removal and delivery for onsite support
Download and install printer drivers on end-user equipment
Perform printer mapping to PC as required
Escalate printer network issues to appropriate resource
Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc)
Maintain on-site operator replaceable parts inventory
Perform Data Entry for activity and asset tracking
SKILLS:
Lift and move up to 50 pounds
Read, write and follow basic English instructions
Ability to manage multiple tasks
Track and report account information as required
1-2 years relevant experience resolving customer and equipment printing issues
EDUCATION: Minimum High School diploma or equivalent
دوام كامل