Key Responsibilities:
1. Team Management:
- Recruit, train, and supervise store staff.
- Set performance expectations, conduct regular performance reviews, and provide constructive feedback.
- Foster a positive work environment that encourages teamwork and motivates employees to achieve their goals.
2. Customer Service:
- Ensure exceptional customer service is consistently delivered by the store team.
- Address customer inquiries and concerns promptly and professionally.
- Implement strategies to enhance the overall customer shopping experience.