DevOps Engineer

Careersolve are recruiting for a Receptionist, this is a contract role to cover a period of 3 month however this could be extended.

The role will b based in Sunderland or Washington.

Hours - 37.5 hours per week

Salary - 19,263.21 per annum

To main purpose of this Receptionist role provide a comprehensive reception service to achieve an efficient and effective service in providing the best possible care to patients.

Receptionists will:

Greet people in a professional and courteous manner

Pass on relevant information and answer queries

Assist people to access the services they need

Undertake a variety of reception duties to assist in the smooth running of the Practice

Duties and Responsibilities of the Receptionist:

• Answer the telephone as a priority
  
• Book/cancel appointments
  
• Take messages accurately and pass on in a timely manner
  
• Organise home visit requests
  
• Deal with general enquiries and complaints
  
• Give out pathology results
  
• Register new patients and temporary residents and make up paper records
  
• Organise translators
  
• Respond to the needs of GPs and Nurses to enable efficient clinics
  
• Update the clinical system with information
  
• Action change of address notification
  
• Any other filing, record keeping and distribution of documents as appropriate
  
• Effectively liaise with Practice, Primary Care Organisations, patients and other external organisations to assist promptly with the resolution and administration of queries
  
• Fully utilise EMISWeb and other IT systems
  
• Monitor and check tasks and work flows
  
• Communicate effectively with the reception team to ensure policies and procedures are kept up to date
  

In addition to the above, the post holder will show respect and courtesy to patients and colleagues, maintain confidentiality of patient and other Practice information at all times.

Working occasional extra hours may be required.