Housekeeping Attendant

Our Client offers world leading integrated solutions for the care of people with reduced mobility and related Based on extensive knowledge and advanced technology we provide superior medical equipment for safe patient handling and hygiene, medical beds and Therapeutic Support Systems, wound healing, DVT prevention, disinfection and They are seeking a Senior Service

The Senior Service Technicians responsible for building long-term relationships with customers, work closely with customers, and acting as an all-round business consultant to identify how our Client can assist in improving the effectiveness and quality of products through preventative maintenance and care .

Duties and Responsibilities:

• Achieving sales targets
  
• Maintain and develop strong relationships with existing customers
  
• Build relationships with customers to develop new business by analyzing their needs
  
• Reporting on activities, planners, forecasts, competitors info, install base and database maintenance
  
• Frequent assessments & equipment validation in hospital wards and other medical facilities
  
• Liaise closely with customers and manage expectations on services pending
  
• Qualify business potential customers and execute plans efficiently
  
• In-service training and product education on all products sold
  
• Providing customers with solutions to extend the life span of their equipment
  
• Promote extended warranties, Service level agreements and planned preventative maintenance plans
  
• Maintain good track records on existing service level agreements and extended warranties
  
• Provide market activity updates and business growth opportunities
  
• Create new business ideas and strategies
  
• Represent Client at trade exhibitions, symposiums, events and demonstrations
  
• Liaise with operations department to check on the progress of existing orders
  
• Liaise with customer services on all quotes and orders pending
  
• Build strong relationships with technicians
  
• Communicate effectively with the technicians to manage execution tasks
  
• Keep a strong follow up on all open quotes
  
• Keep up to date with Client product knowledge
  
• Track sales and order process management
  
• Validate assessment reports and quotes
  
• Submit weekly planners and update daily reports on tasks completed with relevant outcome and/or actions needed
  
• Forecasting/pipeline management
  
• Presentations and customer proposals
  
  

Requirements

Skills & Qualifications:

• Grade 12 or
  
• Sales and technical tertiary qualification would be preferred
  
• At least 3-5 years work experience in a similar role, with proven sales track
  
• A good understanding of Government and private hospital relations is essential
  
• Customer Service Orientated and focused
  
• Valid driver s license and reliable own vehicle
  
• Ability to work independently
  
• Available to work outside of normal office hours, as per customer requirements
  
• Adhoc travel and visits to regional provinces