- Managing bookings either in person over the phone or online
- Providing waiting times to customers who are not prebooked
- Creating an appropriate atmosphere for guests that s in line with the restaurant or bar s image or branding
- Providing a point of contact for customer feedback and helping to resolve any customer issues
- Providing personalised service and assistance for large parties of guests and VIPs
- Ensuring cleanliness and hygiene standards are met in the front of house area
- Assisting with the opening and closing of the restaurant
- Learning the food and beverage menu
Requirements
Must be able to speak in Mandarin fluently
-Must be able to speak in Mandarin fluently