Responsibilities
• Responsible for performance of on-duty security personnel
• Promote the “gentleman” rather than “officer” image for security services
• Protect the safety of guests, staff, their properties and those belonging to the Hotel
• Act as a host of the hotel by greeting guests and offering assistance (e.g. directions)
• Training of new Loss Prevention Officers to impart job knowledge and skills
• Inspect and brief his/her reports to ensure they are neat and tidy in appearance and up to date with day-to-day activities
• Enforce discipline among reports and warn or counsel on incidents of indiscipline
• Conduct regular checks on all “field” officers to assure they are alert and carrying out their duties efficiently and effectively