Hotel Training & Quality Manager

Responsibilities:

• Understanding customer expectations of and needs from a product.
• Developing quality control processes.
• Designing product specifications.
• Ensuring products are designed with adherence to legal and safety standards.
• Supervising staff and monitoring production standards.
• Examining the quality of raw materials that are used in production.
• Monitoring and evaluating internal production processes.
• Evaluating the final output of products to determine their quality.
• Rejecting products that fail quality standards.
• Engaging with customers and gathering product feedback.
• Producing statistical reports on quality standards.
• Reporting to upper management on quality standard issues.
• Evaluating product recalls.
• Improving production efficiency and managing waste.