Store Manager

- Embody the brand image for customers and the store team whilst demonstrating a strong understanding of the brand DNA.

- Excite and instill passion and pride for the brand.

- Enhance customer service standards in store to ensure a world class experience is delivered at all times.

- Maintain store standards that reflect the brand image at all times.

- Lead and coordinate in store and promotional events.

Business Management

- Monitor sales performance, analyse results and forecast trends to propose commercial action plans to maximise sales and minimise costs.

- Oversee the boutique's operational processes to ensure best performance.

- Coordinate the supervision of sections and internal store processes related to inventory, maintenance, safety, visual & image standards, and service quality at the point of sale, in order to ensure full compliance with the company's objectives in these areas.

People Development

- Excite, motivate and lead the team.

- Optimise staff competencies to lead business growth by giving appropriate, timely and specific feedback.

- Train store staff by preparing products and sales training materials, delivering training sessions, and reviewing results and training needs