Policy Administration Assistant

Responsibilities:
• Review all documents received and enter data in the healthcare systems while ensuring a high level of accuracy within the time frame as per the agreed SLA’s
• Provide full administrative support to clients & intermediaries
• Ensuring customer, client and broker are at the center of day to day activities to meet the evolving needs and expectations
• Maintaining physical or electronic records related to medical insurance policies & maintenance requests
• Liaise with cross-functional teams for customer service, medical and health on track related queries