Assistant Executive Housekeeper

Responsibilities:

• To be responsible for the supervision and coordination of the Housekeeping Attendants by making sure that these services are available and carried out with the utmost efficiency.
• To study and evaluate the operation of the Housekeeping Department, and suggest improvements to the Executive Housekeeper.
• To assign duties and responsibilities to subordinates, assisting the Housekeeping Attendants in their duties.
• To check the Linen Room and pantry areas to ensure the smooth flow of the guest supplies, uniform, and linen.
• To maintain a record of Planned Preventive Maintenance cleaning work i.e. window cleaning, carpet shampooing, mattress turning, bedspread cleaning, blanket cleaning and general rooms cleaning.
• To follow-up on all out of order rooms.
• To ensure correct distribution and control of master keys.
• To conduct inspections of corridors, service areas, pantries, staircases, and Public Area toilets to ensure proper cleaning.
• To ensure that all suites and rooms are inspected thoroughly.
• To ensure that all equipment is well maintained and handled correctly.
• To handle guest complaints in accordance with the hotel policy, reporting all complaints to the Executive Housekeeper.
• To check the logbooks and follow up on outstanding matters.