District Manager

Responsibilities
• Inspirationally lead retail stores to a world class position by focusing on the 5 P’s: People, Product, Premises, Processes and Profit.
• Ensure a leading shopping experience and continuously maximise sales and profitability from the store portfolio, in conjunction with key stakeholders.
• Manage and control operational expenses (OPEX) in line with the retail budget.
• Make recommendations to the Snr. Manager Retail Operations on commercial opportunities at Market level, setting up best practice and benchmarking for success.
• Effectively complete store visits to develop and follow up on practical and achievable action plans.
• To lead the recruitment, on boarding, training and development efforts in his/her stores, actively managing the succession planning process and ensuring all HR policies and procedures are adhered to.
• Supporting the Snr Manager Retail Operations with peer group to deliver a world class retail business and maximise brand equity.
• Continuous improvement through developing and executing local retail relevant and specific processes in close cooperation with the support functions.
• Create and drive a high performance culture across the Market by setting clear expectations and targets analysing stores’ performance, holding Store Managers accountable and giving appropriate and prompt feedback.
• Adhere to Global standards for all retail marketing, visual merchandising, SHINE and other store related activities, and monitor/evaluate established processes to guarantee stores’ full compliance.
• To work closely with HR, VM, Retail Marketing and B&M to ensure optimal service to the stores enabling store managers to operate smoothly and efficiently.
• Implementing, driving and ensuring compliance with agreed Global Retail CoE processes and standards for field and RBO operations, while taking Market requirements into account.
• Measure and monitor progress and performance across the various KPI’s and reporting thereof to Senior Manager Retail operations and relevant support functions.