Hostess

To deliver quality of customer service
• To ensure the delivery of smooth, efficient and consistent best practice of functioning of the customer service desk
• To be responsible
• To have high level of product knowledge
• To handle general enquires at service desk
• To answer telephonic calls for any queries
• To keep records or customers complaint and request
• To handle customers complaints as per the department policy and procedure
• Cash handling according to malls gift card sales flow
• To issue wheelchairs and child wristbands