Brand Trainer

Recommend new learning materials and approaches to support the divisions needs
• Monitor product training of the Delegation brands
• Research, gather and localise brand material, and work in collaboration with Group L&D in the development of training materials
• Provide training to the shop floor team by employing advanced product knowledge and best practice training techniques
• Act as the Brand ambassador at internal and external events
• Analyse training data to assess usage and gaps
• Deliver the START program Category Training Day and Brand Training Days
• Create, communicate, coordinate & implement the training calendar for the year
• Conduct training needs analysis to assess the needs of the team
• Participate in Group L&D training events and best practice development
• Leverage Group’s available digital tools to digitalize training content
• Conduct evaluations on the Learners and effectiveness of the learning materials and approaches
• Acquire product knowledge of new brands and train the team accordingly
• Introduce interior design training related to category / products sold
• Create brand awareness at the frontline level and cascade important seasonal brand messages to in-store team