Executive Lounge Attendant

Responsibilities:

• Complete daily shift checklist.
• Be knowledgeable of Food Safety & Hygiene Standards.
• Excellent knowledge on food and beverage offerings and pairings.
• Attend Daily Rehearsals and 15 Minute trainings.
• Order Executive Lounge food and beverage inventory using the FMC / Birch Street program.
• Requisition for service ware, utensils, linens, buffet set-up.
• To be a champion of GSS key drivers: "Staff anticipated guest needs" and "problem was resolved on first contact".
• Practice proper food handling procedures.
• Due to the nature of our business, to understand that work schedules and demands of the position may vary from time to time.
• To have knowledge of hotel/restaurant promotions/opening hours/services offered.
• To have knowledge of room types and locations within the hotel.
• Reporting for duty on time and based on the daily schedule.
• Performing the set up for breakfast/afternoon tea/happy hour/midnight snack.
• Monitoring and recording of guests who enter and utilize the Executive Lounge.
• Assisting the guest at their tables and offering them drinks.