Store Manager

Plan succession of team members in terms of readiness

Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner

Drive eNPS through people experience initiatives and culture

Oversee day to day operations related to VM, Retail Store SOPs adherence, sales team schedules and commissions

Offer store support including concessions, real-time as per business needs

Act as the key point of contact with back-office operations

Ensure click and collect are conducted within SLAs

Ensure customer data is properly captured by the sales team in adherence to marketing team requirements

Promote loyalty program (MUSE) and ensure floor team knowledge about app offerings etc..

Ensure store team is working towards the same goal

Promote omni-channel sales

Increase the store revenue target vs actual

Increase sell-through at full price

Provide input to whats working well, whats not working well and feedback

What you’ll need to succeed

Complete all mandatory stages of the application (Video interview and pymetrics assessment)

Experience in managing a Fashion Retail Store

Experience in managing a sizeable team