Operational Resilience

Responsibilities:

Support the delivery of a best-in-class operational resilience function including hands-on responsibility for delivery of projects to develop and deliver effective Group-wide incident-to-crisis response and business continuity frameworks.

Primary responsibility for driving the business continuity programme – providing the business with advice, support and tools to be able to complete BIAs, Plans and exercises to improve continuity capability.

Approximately 40% of role spent designing and delivering business continuity training and exercising.

Innovate and modernise the resilience programme using digitisation and creative tools to improve reach, delivery and engagement.

Support the delivery of resilience projects, including implementation of a Group-wide busines continuity management system.

Provide clear resilience subject matter expertise to business leaders and colleagues, delivering information through creative presentations, reports, training sessions and comms and engagement campaigns.

Work with key Group stakeholders like Group People and Group Technology teams to ensure full coordination of resilience methodologies, principles and ways-of-working.

Provides internal subject matter expertise on resilience methodologies, in particular technology and cyber resilience.

Be ready to respond in the role of Crisis Coordinator if there is a live crisis.