Revenue Distribution & Operations

Responsibilities:

• Supervise a scalable and robust distribution systems infrastructure with the different systems (SynXis, PMS, Channel Manager, extranets etc.) at its core, to efficiently service reservations and to maximize company revenue streams.
• Business development - Identify and contract new connectivity opportunities with intermediaries (i.e., OTA's, wholesalers, Tour Operators etc.)
• Provide innovative Global Solutions and programs to support the overall Jumeirah Sales & Distribution strategy in order to increase systems contribution for the brand.
• In charge of Central Rate Loading for the entire network and work on global standards and ensure optimal management with hotels and automatization
• Ensure departmental workflows, policies and SLAs are adhered to in order to provide quality service to internal & external customers.
• Increase rate parity scores through audits to support Best Rate Guarantee strategies and decrease cost of sale
• Optimize rate product, inventory availability, placement, content and visibility on connected channels
• Provide professional development to all direct reports and foster a succession planning strategy for the preservation of the discipline.
• Ensure optimum display of Jumeirah's portfolio across all advertised channels (both paid and organic) with the aim of increasing conversion rates
• Curate and improve the quality of digital assets and brand marketing content on OTA's and GDS platforms
• In charge of the Travel Ads program by Expedia by providing Corporate Guidelines and trainings to hotels in order to optimize ROI through this paid marketing program
• Plan and provide regular training to Hotels concerning management of reservations systems as well as optimization of Distribution Channels and rate parity.